Privacy Policy

Effective Date: 8 August 2026
Last Updated: [Insert Date]

Welcome to Loommera (“Loommera”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit https://loommera.com, create an account, purchase our products, or interact with our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following types of information.

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

• Full Name
• Email Address
• Mobile Number
• Shipping Address
• Billing Address
• Company Name (if applicable)
• Order History
• Account Login Details

Payment Information

Payments are processed securely through trusted third-party payment providers.

Loommera does not store complete debit card or credit card information on its servers.

Payment providers may collect payment information according to their own privacy policies.

Technical Information

When you browse our website, we may automatically collect:

• IP Address
• Browser Type
• Device Type
• Operating System
• Screen Resolution
• Time Zone
• Language Preference
• Pages Viewed
• Products Viewed
• Time Spent on Website
• Referral Website
• Date and Time of Visit

Marketing Information

If you subscribe to our marketing communications, we may collect:

• Email Preferences
• Product Interests
• Wishlist Information
• Survey Responses
• Promotional Campaign Interaction

2. How We Use Your Information

We use your information to:

• Process and deliver orders.
• Verify payments.
• Create customer accounts.
• Respond to customer enquiries.
• Provide customer support.
• Improve our website and shopping experience.
• Prevent fraud and unauthorized activity.
• Send order confirmations and shipping updates.
• Send promotional emails where permitted.
• Personalize product recommendations.
• Conduct business analytics.
• Comply with legal obligations.

3. Legal Basis for Processing

Where applicable, we process personal information based on one or more of the following:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Protection against fraud
• Legitimate business interests

4. Cookies & Tracking Technologies

Loommera uses cookies and similar technologies to:

• Keep your shopping cart active.
• Remember your preferences.
• Improve website performance.
• Analyze visitor behavior.
• Measure advertising effectiveness.
• Personalize your experience.

Please read our separate Cookie Policy for more information.

5. Sharing Your Information

We may share information only with trusted service providers, including:

• Payment Processors
• Shipping & Courier Companies
• Website Hosting Providers
• Cloud Storage Providers
• Marketing Platforms
• Analytics Providers
• Customer Support Platforms
• Government Authorities where legally required

We do not sell or rent your personal information to third parties.

6. International Data Transfers

If your information is transferred outside your country of residence, we will take reasonable steps to ensure that it receives an appropriate level of protection in accordance with applicable privacy laws.

7. Data Security

We use commercially reasonable security measures to protect your information, including:

• SSL (Secure Socket Layer) encryption
• Secure payment gateways
• Firewalls
• Access controls
• Password protection
• Continuous security monitoring

Although we strive to protect your information, no method of transmission over the internet is completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

• Complete your orders.
• Provide customer service.
• Meet legal and tax obligations.
• Resolve disputes.
• Prevent fraud.
• Enforce our agreements.

When information is no longer required, it will be securely deleted or anonymized where appropriate.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Update your account details.
• Request deletion of your information.
• Restrict certain processing activities.
• Object to marketing communications.
• Withdraw consent where applicable.
• Request a copy of your personal information in a portable format.

To exercise these rights, please contact us using the details below.

10. Marketing Communications

If you subscribe to our newsletter, we may send you:

• Promotions
• Product launches
• Discounts
• Special offers
• Fashion updates

You may unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us.

11. Children’s Privacy

Our website is not intended for children under the age required by applicable law. We do not knowingly collect personal information directly from children.

If we become aware that such information has been collected, we will take appropriate steps to remove it.

12. Third-Party Links

Our website may contain links to third-party websites or services.

Loommera is not responsible for the privacy practices, content, or policies of those third-party websites. We encourage you to review their privacy policies before providing personal information.

13. Fraud Prevention

To protect our customers and business, Loommera may use automated systems and manual reviews to detect and prevent:

• Fraudulent transactions
• Account misuse
• Identity theft
• Payment fraud
• Unauthorized access

14. Business Transfers

If Loommera undergoes a merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of that transaction, subject to applicable law.

15. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Effective Date and Last Updated date.

Continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.

16. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

Loommera

Website: https://loommera.com

Email: support@loommera.com (replace with your official support email if different)

Please include the following when contacting us regarding privacy matters:

• Full Name
• Email Address
• Order Number (if applicable)
• Description of your request

Our team will respond as soon as reasonably possible.

17. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws applicable to the operation of Loommera, without affecting any consumer rights that may apply under mandatory local laws.

18. Acceptance of This Policy

By accessing or using the Loommera website, creating an account, or purchasing our products, you acknowledge that you have read, understood, and agreed to this Privacy Policy.